Who we are
We are Sky Blue Framing & Gallery, the trading name of Sky Blue Fine Art Ltd (Registered number 11974693)
Our website address is https://skyblueframing.co.uk
We are committed to protecting your privacy and being transparent about how we collect and use your personal information. We process your personal information in compliance with the Data Protection Act 2018 and other relevant privacy legislation.
This Privacy Policy explains what happens to the personal information that you provide to us, or data we collect from you when you visit our website or engage in a business transaction with us.
Our legal basis for collecting personal information is legitimate interest and, in some instances, consent.
The data controller is Sky Blue Framing & Gallery, 27 North View, Westbury Park, Bristol BS6 7PT.
How do we use personal information?
We use the personal information collected from you for a number of purposes. These include:
- providing you with services, products or information you have requested
- providing you with information about our business, services, activities, products and news that may be of interest to you
- record keeping
- analysing, managing and improving our services, products and website
- to meet our legal obligations as a business
How do we collect personal information?
In person, by email and phone
We collect your name and preferred contact details when providing you with framing services and with a quotation for framing services. These are stored securely on our computerised framing programme.
We do not store or keep details of payment cards or other financial data.
Contact form
When you submit the contact form on our website we collect the personal information you enter so that we can respond to your enquiry. We also collect your IP address and browser user agent string to help with spam detection.
Newsletter subscription
If you choose to subscribe to our email newsletter on our website we collect the information you enter (name and email) and your IP address which helps us avoid sending unwanted emails to spam email addresses.
We may ask if you would like to be included in our email newsletter distribution list when communicating with you in person or by email about your order. If you confirm that you would we will include you in our distribution list to receive occasional emails about new products, special offers or other information which we think you may find interesting.
You may unsubscribe from our email newsletter at any time using the unsubscribe link in the footer of the email.
If you do unsubscribe from our email newsletter, we store your details on a suppression list to ensure you do not receive emails from us again.
Comments
If you leave comments on our website (for example, on our blog posts) we collect the data shown in the comments form. We also collect your IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar (Globally Recognised Avatar) service to see if you are using it.
You can see the Gravatar service privacy policy here: After your comment is approved, your profile picture is visible to the public in the context of your comment.
If you don’t use Gravatar then a WordPress administrator’s default icon will appear next to your comments.
Cookies
To make our website work properly and to understand who are visitors are and what they like to browse, we place small data files called cookies on your computer or mobile device. Most websites do this and they are not harmful to your computer or device.
Cookies enable us to remember your actions and preferences over a period of time, helping us to customise and improve your experience of our website. They do not allow us to personally identify any visitors.
Cookies are also stored by Google Analytics, the Google service which measures the effectiveness and efficiency of our website.
You can delete or block cookies by activating settings on your browser that refuse some or all cookies. If you do this you may not be able to access parts of our site and some features may not work as intended.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (for example, videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Please refer to the privacy policies of the providers of any embedded media you may see on our website.
Who we share your personal information with
We will never sell or lease your personal information to any third parties.
In order to deliver our services or goods to you, we may share your personal information with third parties working on our behalf, for example, delivery companies.
We use email newsletter software to send you emails you have subscribed to receive.
We will also share your personal information when legally required to do so.
How long we retain your personal information
We will not keep your personal information for longer than is necessary for the purposes for which it was first collected.
If you leave a comment on our website, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What are your rights?
You have rights under the UK General Data Protection Regulation over how we use your personal information. These include:
- the right to access a copy of the information we hold about you.
- the right to have the information we hold about you corrected.
- the right to withdraw consent (where consent is the basis of processing)
- the right to request that any personal data we hold about you be deleted. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
For further information about your rights, and when they apply, see the Information Commissioner’s Office website
Contact us
If you have any questions about how we use your personal information or would like to exercise your rights, then please contact us by email at or by post at the address below:
Sky Blue Framing & Gallery, 27North View, Westbury Park, Bristol BS6 7PT
Privacy policy updates
This privacy policy was issued in October 2023. We may change this policy from time to time by updating this page. We recommend you review this page regularly. By using our website, you’re agreeing to be bound by this Policy.